Avoid and automate repetitive requests to spend time where it matters --> happier teams and happier customers.
Once you manage your inbox, documentation, features and bugs in one place, you'll be unstoppable!
Provide quick support response times without exhausting yourself and your team.
Answer customer questions before they can be asked with beautiful and easy-to-use knowledge bases.
People love to see what you have planned and you wouldn't want anyone to miss what you just finished.
Approachable pricing for solo entrepreneurs and small teams.
Sometimes more is less, but Helpset still does everything you need
Collect support requests in a beuatifully simple inbox and breeze through them.
Quickly trigger automatic responses for common issues or requests.
Categorize requests by bug report, feature request, general feedback, and help requests.
No steep learning curve, clunky UI or slow load times. This should be as pleasant as possible.
Share your roadmap with your customers so they can see that you take requests seriously.
Show off the amazing things you've done to improve your product.
It's a good idea to write help articles for commonly asked questions.
Send period update emails to subscribed customers so they know what's new.
Manage your support load with your entire team. No per-seat pricing or limitations.